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Shipping Policy


Thank you for visiting and shopping at Birthday Butler. Following are the terms and conditions that constitute our Shipping Policy.

 

Shipping Policy for Orders within the USA

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

We currently offer free shipping within the USA.  Expedited shipping is available at the customer’s expense.

Depending on the product and the address it is being shipped to, we will either ship via USPS or UPS. If you have a preference, please indicate that in the “comments” section of your order.

Shipment method

Estimated delivery time

Shipment cost

USPS

2-5 business days

Free

UPS

2-5 business days

Free

FedEx

1-2 business days

Calculated at checkout

 

Delivery delays can occasionally occur, and you will be notified accordingly.

 

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Damages

If you received your order damaged, please let us know as soon as possible by sending an email to Hello@BirthdayButler.com.  Please provide details so that we can make it right.

 

International Shipping Policy

We currently do not ship outside the U.S.

 

Returns Policy 

We love birthdays and want your celebrations to be amazing. That’s precisely why we have a 100% Happy Guarantee. 

If you don’t love your product, simply email us at Hello@BirthdayButler.com and we will refund the price of your order or send a replacement.

 

Additional questions about our Shopping Policy?

We’d love to get you the answers you need! Please send us an email at Hello@BirthdayButler.com